Cookies Policy

Cookies Policy

Last Updated: August 7, 2025

Understanding Cookies at MailWave - We use cookies to enhance your experience and improve our service. This policy explains what cookies are, how we use them, and how you can control your cookie preferences.

Table of Contents

1. What Are Cookies?

1.1 How Cookies Work

When you visit MailWave, your browser automatically downloads and stores cookies from our website. These cookies contain information that helps us:

  • Remember your preferences and settings
  • Keep you logged in to your account
  • Understand how you use our service
  • Provide personalized features and content
  • Improve our website performance and security

1.2 Types of Cookie Storage

  • Session Cookies: Temporary cookies deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until manually deleted
  • First-Party Cookies: Set directly by MailWave
  • Third-Party Cookies: Set by external services we use (like analytics or advertising)

1.3 Cookie Security

All cookies used by MailWave are secured using industry-standard practices:

  • Secure Flag: Cookies transmitted only over HTTPS connections
  • HttpOnly Flag: Prevents access by client-side scripts
  • SameSite Attribute: Protects against cross-site request forgery
  • Encryption: Sensitive data in cookies is encrypted

2. Why We Use Cookies

We use cookies for several important purposes that enhance your experience and help us provide better service:

2.1 Essential Website Functionality

  • Authentication: Keep you logged in to your account
  • Security: Protect against fraud and unauthorized access
  • Session Management: Maintain your temporary email sessions
  • Load Balancing: Distribute traffic efficiently across our servers

2.2 Performance and Analytics

  • Website Performance: Monitor and improve loading times
  • Error Tracking: Identify and fix technical issues
  • Usage Analytics: Understand how visitors interact with our service
  • Feature Optimization: Determine which features are most valuable

2.3 Personalization

  • User Preferences: Remember your settings and choices
  • Language Selection: Display content in your preferred language
  • Theme Preferences: Maintain your chosen color theme or layout
  • Feature Customization: Personalize the interface based on your usage

2.4 Marketing and Advertising

  • Ad Personalization: Show relevant advertisements (if applicable)
  • Campaign Tracking: Measure effectiveness of marketing campaigns
  • Conversion Tracking: Understand user journey and signup process
  • Retargeting: Display relevant content to returning visitors

3. Types of Cookies We Use

MailWave uses different types of cookies, each serving specific purposes:

Cookie TypePurposeDurationEssential
AuthenticationKeep you logged inSessionYes
SecurityCSRF protection, fraud preventionSessionYes
PreferencesRemember your settings1 yearNo
AnalyticsWebsite usage statistics2 yearsNo
PerformanceLoad balancing, optimization1 hourYes
MarketingAd personalization, campaigns30 daysNo

5. Third-Party Cookies

Some cookies are set by third-party services we use to enhance our website functionality:

5.1 Google Services

ServiceCookiesPurposePrivacy Policy
Google Analytics_ga, _gid, _gatWebsite analytics and performanceGoogle Privacy
Google AdSenseads_*, doubleclick_*Advertisement delivery and optimizationGoogle Ads Privacy
Google Fontsfont_displayTypography and font loadingGoogle Privacy

5.2 Payment and Support Services

ServiceCookiesPurposePrivacy Policy
Stripestripe_*, payment_*Secure payment processingStripe Privacy
PayPalpaypal_*, pp_*Alternative payment methodPayPal Privacy
Intercomintercom_*Customer support chatIntercom Privacy

5.3 Security and Infrastructure

  • CloudFlare: DDoS protection and CDN services
  • Amazon AWS: Cloud infrastructure and hosting
  • Security Providers: Fraud detection and prevention

6. Managing Your Cookie Preferences

Your Control: You have full control over non-essential cookies. You can accept, reject, or customize your cookie preferences at any time.

6.1 Cookie Consent Banner

When you first visit MailWave, you'll see a cookie consent banner with options to:

  • Accept All: Enable all cookies for the full experience
  • Reject Non-Essential: Only use necessary cookies
  • Manage Preferences: Choose specific cookie categories

6.2 Cookie Preference Center

Access our Cookie Preference Center to:

  • View all cookies currently set on your device
  • Enable or disable specific cookie categories
  • Learn more about each cookie's purpose
  • Reset your preferences at any time
  • Download a report of your cookie settings

6.3 Impact of Disabling Cookies

Important: Disabling certain cookies may affect your experience on MailWave.

  • Essential Cookies: Website may not function properly
  • Performance Cookies: We cannot optimize loading times
  • Functional Cookies: Personalization features unavailable
  • Marketing Cookies: Less relevant advertisements

7. Browser Cookie Settings

You can control cookies directly through your browser settings. Here's how to manage cookies in popular browsers:

🌐 Google Chrome

  1. Click the three dots menu → Settings
  2. Go to Privacy and security → Cookies and other site data
  3. Choose your preferred cookie setting
  4. Manage exceptions for specific sites

🦊 Mozilla Firefox

  1. Click the menu button → Options/Preferences
  2. Select Privacy & Security panel
  3. Under Cookies and Site Data, choose settings
  4. Configure exceptions and blocking options

🧭 Safari

  1. Safari menu → Preferences
  2. Click Privacy tab
  3. Choose "Block all cookies" or customize settings
  4. Manage website data and exceptions

🔷 Microsoft Edge

  1. Click three dots menu → Settings
  2. Go to Cookies and site permissions
  3. Click "Cookies and site data"
  4. Configure your cookie preferences

7.1 Private/Incognito Browsing

Private browsing modes automatically delete cookies when you close the browser:

  • Chrome: Incognito Mode (Ctrl+Shift+N)
  • Firefox: Private Browsing (Ctrl+Shift+P)
  • Safari: Private Browsing (Cmd+Shift+N)
  • Edge: InPrivate Browsing (Ctrl+Shift+N)

8. Mobile Device Settings

8.1 Mobile Browser Settings

📱 iOS Safari

  1. Settings → Safari
  2. Toggle "Block All Cookies"
  3. Or choose "Block Cross-Site Tracking"
  4. Clear cookies in "Clear History and Website Data"

🤖 Android Chrome

  1. Chrome app → Three dots → Settings
  2. Site Settings → Cookies
  3. Toggle cookies on or off
  4. Clear cookies in Storage → Clear browsing data

8.2 App-Specific Settings

If you use MailWave through mobile apps, cookie preferences are managed within:

  • App settings and preferences
  • Privacy and security sections
  • Data usage and tracking controls
  • Account-level privacy settings

10. Updates to Cookie Policy

10.1 When We Update This Policy

We may update this Cookie Policy when:

  • We implement new cookies or tracking technologies
  • Legal requirements or regulations change
  • Our service functionality evolves
  • We partner with new third-party services
  • User feedback suggests improvements

10.2 How We Notify You

When we make significant changes to this policy, we will:

  • Email Notification: Send updates to registered users
  • Website Banner: Display prominent notifications
  • Cookie Banner: Show updated consent options
  • Version History: Maintain a changelog of policy updates

10.3 Your Continued Consent

After policy updates:

  • Your previous consent preferences remain valid
  • New cookie types require fresh consent
  • You can update your preferences at any time
  • Continued use implies acceptance of minor changes

Version Control: This is version 2.1 of our Cookie Policy. Previous versions are available upon request for transparency and reference.

11. GDPR and Legal Compliance

11.1 Legal Basis for Cookie Processing

Cookie TypeLegal BasisExplanation
EssentialLegitimate InterestNecessary for website functionality
PerformanceConsentOptional analytics and optimization
FunctionalConsentEnhanced user experience features
MarketingConsentAdvertising and campaign tracking

11.2 Your Rights Under GDPR

As a data subject, you have the right to:

  • Access: Know what cookies are stored on your device
  • Rectification: Correct inaccurate cookie data
  • Erasure: Request deletion of cookies and associated data
  • Restriction: Limit how we process your cookie data
  • Portability: Receive your cookie data in a portable format
  • Object: Object to cookie processing for marketing purposes
  • Withdraw Consent: Revoke consent for non-essential cookies

11.3 Data Protection Impact Assessment

We have conducted a thorough assessment of our cookie practices to ensure:

  • Minimal data collection necessary for service provision
  • Strong security measures for cookie data protection
  • Clear and transparent information about cookie usage
  • Easy mechanisms for consent management
  • Regular review and updates of cookie practices

13. International Cookie Laws

13.1 Regional Compliance

MailWave complies with cookie laws across different jurisdictions:

Region/LawRequirementsOur Compliance
EU (GDPR/ePrivacy)Explicit consent for non-essential cookiesGranular consent management
UK (PECR)Clear information and consentDetailed cookie descriptions
California (CCPA)Do Not Sell rights and transparencyNo selling of personal data
Canada (PIPEDA)Meaningful consent and purpose limitationClear purpose statements
Brazil (LGPD)Specific consent for processingOpt-in consent mechanisms

13.2 Global Cookie Standards

We follow international best practices:

  • ISO 27001: Information security management standards
  • W3C Standards: Web technology and privacy guidelines
  • IAB Framework: Advertising transparency and consent
  • Privacy by Design: Built-in privacy protections

14. Technical Cookie Information

14.1 Cookie Attributes

All MailWave cookies include appropriate security attributes:

  • Secure: Transmitted only over HTTPS connections
  • HttpOnly: Not accessible via JavaScript (where appropriate)
  • SameSite: CSRF protection with Strict/Lax settings
  • Domain: Properly scoped to MailWave domains
  • Path: Limited to specific URL paths when necessary

14.2 Cookie Storage Limits

BrowserMax Cookies per DomainMax Cookie SizeTotal Storage Limit
Chrome1804KB10MB
Firefox1504KB10MB
Safari6004KB5MB
Edge1804KB10MB

14.3 Alternative Technologies

Besides traditional cookies, we may use:

  • LocalStorage: Client-side data storage for enhanced functionality
  • SessionStorage: Temporary data storage for current session
  • IndexedDB: Structured data storage for complex applications
  • Web Beacons: Tiny images for analytics and email tracking
  • Fingerprinting: Limited use for fraud detection only

15. Contact Information

Cookie-Related Inquiries

For questions about our use of cookies or to exercise your rights, contact us:

Privacy Team: privacy@mailwave.dev

Data Protection Officer: dpo@mailwave.dev

General Support: support@mailwave.dev

Website: https://mailwave.dev

Cookie Preference Management

Manage your cookie preferences:

Response Times

  • Cookie Inquiries: Within 72 hours
  • Data Deletion Requests: Within 30 days
  • Technical Issues: Within 24 hours
  • Legal Requests: As required by applicable law

Supervisory Authorities

If you're located in the EU and have concerns about our cookie practices:

Lead Supervisory Authority: [Your EU Lead DPA]
Local Authority: Contact your national data protection authority

16. Helpful Resources

16.1 Understanding Cookies

16.2 Browser Support Resources

16.3 Privacy Tools

  • Privacy Badger: Cookie and tracker blocking
  • Ghostery: Privacy protection browser extension
  • uBlock Origin: Content blocker with cookie controls
  • DuckDuckGo Privacy Essentials: Comprehensive privacy protection

🎯 Quick Summary

Essential Points: We use cookies to make MailWave work better for you. Essential cookies are necessary for basic functionality, while optional cookies help us improve our service and show relevant content. You can control your cookie preferences at any time through your browser or our preference center.

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