Privacy Policy

Privacy Policy

Last Updated: August 7, 2025

Your privacy matters to us. At MailWave, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This privacy policy explains our practices in clear, understandable terms.

Table of Contents

1. Introduction

Welcome to MailWave ("we," "our," or "us"). We operate the website mailwave.dev and provide temporary email services that help protect your privacy online. This privacy policy describes how we collect, use, store, and protect your information when you use our services.

By using MailWave, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Key Principle: We believe in data minimization and only collect information that is necessary to provide and improve our services. We never sell your personal information to third parties.

2. Information We Collect

2.1 Information You Provide Directly

When you use our temporary email service, we may collect:

  • Email Content: Messages received by your temporary email addresses
  • Account Information: If you create an account, we collect your email address and password (encrypted)
  • Payment Information: For premium services, we collect billing information through secure payment processors
  • Support Communications: When you contact us for support, we collect the information you provide

2.2 Information We Collect Automatically

When you visit our website, we automatically collect certain information:

  • Log Data: IP address, browser type, operating system, referring URLs, and pages visited
  • Usage Analytics: How you interact with our service, including features used and time spent
  • Device Information: Device type, screen resolution, and browser settings
  • Cookies: Small data files stored on your device (see Section 6 for details)

2.3 Information from Third Parties

We may receive information from:

  • Payment Processors: Transaction information for premium subscriptions
  • Analytics Providers: Aggregated usage statistics and performance metrics
  • Security Providers: Information to help protect against fraud and abuse

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

  • Create and manage temporary email addresses
  • Deliver emails to your temporary inbox
  • Provide account management features
  • Process premium subscriptions and payments

3.2 Service Improvement

  • Analyze usage patterns to enhance user experience
  • Identify and fix technical issues
  • Develop new features and functionality
  • Optimize website performance and loading times

3.3 Communication

  • Send important service updates and notifications
  • Respond to customer support inquiries
  • Provide technical support and assistance

3.4 Legal and Security

  • Comply with legal obligations and regulations
  • Protect against fraud, abuse, and security threats
  • Enforce our terms of service
  • Protect the rights and safety of our users

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who help us operate our business:

  • Hosting Providers: To store and serve our website and email data
  • Payment Processors: To handle subscription payments securely
  • Analytics Services: To understand website usage and improve our service
  • Security Services: To protect against fraud and abuse

These providers are contractually obligated to keep your information secure and use it only for the services they provide to us.

4.2 Legal Requirements

We may disclose your information when required by law or in response to:

  • Valid legal process, such as subpoenas or court orders
  • Requests from law enforcement agencies
  • National security requirements
  • Protection of our legal rights and safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

5. Data Retention

We retain your information for different periods depending on the type of data:

Data TypeRetention PeriodPurpose
Temporary Emails7 days (free) / 30 days (premium)Service provision
Account DataUntil account deletionAccount management
Log Data90 daysSecurity and analytics
Payment Records7 yearsLegal compliance
Support Communications3 yearsCustomer service

After the retention period expires, we securely delete or anonymize your information. You can request earlier deletion of your data by contacting us.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

6.1 Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality and security
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Provide insights into website usage and performance

6.2 Third-Party Cookies

We may use third-party services that place cookies on your device:

  • Google Analytics: For website analytics and performance monitoring
  • Google AdSense: For advertising revenue (if applicable)
  • Payment Processors: For secure payment processing

6.3 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:

  • View and delete existing cookies
  • Block third-party cookies
  • Block all cookies (not recommended)
  • Set preferences for specific websites

7. Third-Party Services

Our service integrates with various third-party providers to deliver functionality:

7.1 Google Services

  • Google Analytics: Website traffic analysis and user behavior insights
  • Google AdSense: Advertising services to support free service provision
  • Google Fonts: Enhanced typography and user experience

7.2 Payment Services

  • Stripe: Secure payment processing for premium subscriptions
  • PayPal: Alternative payment method for user convenience

7.3 Infrastructure Services

  • Cloud Hosting Providers: Reliable service delivery and data storage
  • Content Delivery Networks: Fast and secure content delivery
  • Email Infrastructure: Reliable email service provision

These third parties have their own privacy policies governing their collection and use of information. We encourage you to review their policies when using our service.

8. Data Security

We implement comprehensive security measures to protect your information:

8.1 Technical Safeguards

  • Encryption: All data transmission uses SSL/TLS encryption
  • Secure Storage: Data is stored using industry-standard encryption
  • Access Controls: Strict access limitations for our team members
  • Regular Updates: Security patches and updates applied promptly

8.2 Operational Security

  • Staff Training: Regular security awareness training for our team
  • Incident Response: Prepared procedures for security incidents
  • Regular Audits: Periodic security assessments and improvements
  • Monitoring: Continuous monitoring for suspicious activities

Important: While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry best practices.

9. Your Rights and Choices

You have several rights regarding your personal information:

9.1 Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format
  • Understand how your information is being used

9.2 Correction and Updates

  • Correct inaccurate personal information
  • Update your account information and preferences
  • Modify your communication preferences

9.3 Deletion and Restriction

  • Request deletion of your personal information
  • Restrict processing of your information
  • Object to certain uses of your information

9.4 How to Exercise Your Rights

To exercise any of these rights, you can:

  • Use the account settings in your dashboard (if applicable)
  • Contact us directly using the information in Section 13
  • Send a written request with proper identification

We will respond to your request within 30 days and may need to verify your identity before processing certain requests.

10. International Data Transfers

Our service is accessible globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

10.1 Safeguards for International Transfers

When we transfer your information internationally, we ensure appropriate safeguards are in place:

  • Use of standard contractual clauses approved by relevant authorities
  • Transfers only to countries with adequate protection levels
  • Implementation of additional security measures when necessary
  • Regular review of international transfer arrangements

10.2 Your Rights Regarding International Transfers

You have the right to:

  • Receive information about international transfers
  • Object to transfers that may affect your rights
  • Request additional information about safeguards in place

11. Children's Privacy

Our service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13.

11.1 Age Restrictions

  • Users must be at least 13 years old to use our service
  • Users between 13-17 years old should have parental consent
  • We may implement additional age verification measures

11.2 If We Discover Information from Children

If we become aware that we have collected personal information from a child under 13, we will:

  • Delete the information immediately
  • Not use the information for any purpose
  • Not share the information with third parties
  • Notify parents if required by applicable law

Parents who believe their child has provided information to us should contact us immediately using the information in Section 13.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons.

12.1 How We Notify You of Changes

  • Website Notice: Post updated policy on our website with revision date
  • Email Notification: Send email to registered users for significant changes
  • In-App Notice: Display notifications within our service interface
  • Advance Notice: Provide reasonable notice before changes take effect

12.2 Types of Changes

  • Minor Changes: Corrections, clarifications, or administrative updates
  • Major Changes: Significant changes to data collection or use practices
  • Legal Changes: Updates required by law or regulation

Your continued use of our service after changes become effective constitutes acceptance of the updated policy. If you do not agree with changes, you should stop using our service.

13. Contact Information

Data Protection Officer

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: privacy@mailwave.dev

Support: support@mailwave.dev

Website: https://mailwave.dev

Response Time: We aim to respond to all privacy-related inquiries within 72 hours during business days.

Supervisory Authority

If you are located in the European Union and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority.

Features

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